Frequently Asked Questions
Are you a factory?
Yes, we are a professional factory specializing in windows and doors.
Do you provide product catalogs?
Sure, we can provide catalogs and recommend suitable products based on your options.
What is your typical payment term?
For standard orders, we accept T/T with a 30% deposit to start and the remaining 70% balance before shipment.
Do you support OEM/ODM services for our own brand?
Yes, we have our own factory and support OEM/ODM services. You can send us details and we will provide the drawings.
What is the expected lead time?
Generally, production starts after receiving the deposit and takes around 21 to 30 days.
Can we customize the sizes?
Yes, we offer customization services tailored to your specific demands.
Fortress Windows
