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Frequently Asked Questions
Q1: Can colors and sizes be customized?
A: Yes. In addition to conventional electrostatic powder coating, we provide high-end surface treatments like wood grain transfer. Sizes are fully customizable to meet your architectural requirements.
Q2: How is the product priced?
A: The price varies based on configuration, including profile series, glass type, hardware brand, and opening methods. Please provide your specifications for a detailed quote.
Q3: What hardware brands do you use?
A: We use world-renowned hardware systems such as HOPO, Gewu, and Siglia to ensure durability and smooth operation.
Q4: What is the warranty period?
A: We offer a 20-year overall warranty, a 10-year warranty for hardware, and a 10-year warranty for the glass components.
Q5: How does the window achieve high sound insulation?
A: High insulation is achieved through a multi-cavity bridge-cut aluminum structure and a triple-seal design that blocks air and sound convection.
Q6: Are these windows safe for homes with children?
A: Yes, our windows include rounded corner protectors to prevent accidental injury from sharp edges, making them ideal for family residences.