Frequently Asked Questions
What are the main advantages of wood-clad aluminum windows?
They combine the natural aesthetics and high thermal insulation of wood on the interior with the extreme durability and weather resistance of aluminum on the exterior. This creates a high-performance window that requires low maintenance.
What kind of glass is used in your window systems?
We use double-tempered impact glazing filled with Argon gas as standard. This configuration provides excellent soundproofing, impact resistance, and superior thermal insulation (low U-value).
Which hardware brands do you use?
Our windows are equipped with premium German hardware, specifically G-U systems for the mechanisms and HOPPE handles for a smooth, high-end user experience and long-lasting security.
How is the quality of the products guaranteed?
Quality is managed through a rigorous process including water tightness, air tightness, and spraying tests. We utilize Swiss GEMA coating lines and Japanese automated lines to ensure consistent finishes and structural integrity.
Can the colors and wood types be customized?
Yes, we offer 8 standard colors and full customization options using Tiger Powder Coating. For the interior wood, options include imported North American Maple, Rose Wood, and other premium species to match your decor.
What are the accepted payment and delivery terms?
We typically accept FOB and EXW delivery terms. Payments are preferred via T/T or L/C in USD. Our service includes comprehensive support from R&D to efficient after-sales care.