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Frequently Asked Questions
Can different colors and models be mixed together in one order?
Yes, mixed colors and models are acceptable. We suggest 3-6 models for one 20GP or 40HQ container.
Can you manufacture the door according to our specific drawings?
Yes, we can. Customers should provide drawings for initial checking, and we will respond with a technical drawing for production approval.
What is the policy regarding samples?
Small samples are offered free of charge. For complete doors, a fee is charged based on the actual situation, which is refundable upon placing a bulk order.
Do you offer any special installation services?
Yes, we provide overseas installation services to ensure proper setup and functionality of our fire-rated doors.
What is the standard delivery time and ordering process?
Delivery typically takes 20-35 days. After confirming specs and approving drawings/invoices, a 50% deposit starts production. We provide photos/videos or allow inspections before final balance and shipping.
Do you maintain items in stock or are they all customized?
We stock standard American hollow metal doors and frames. Special projects requiring specific sizes, colors, or materials are custom-made according to the project schedule.