❓ Frequently Asked Questions
Q1: Are you a manufacturer or a trading company?
A1: We are a professional manufacturer with our own specialized production facility.
Q2: What shipping methods do you offer?
A2: For smaller orders, we suggest LCL sea shipment. For larger commercial projects, FCL (Full Container Load) is recommended.
Q3: Can I customize products with a specific logo or barcode?
A3: Yes, we provide full customization services, including printing logos, unique QR codes, or serial numbers as required.
Q4: What is your standard delivery time for bulk orders?
A4: Bulk lead time is typically around 15-25 days after sample approval and deposit receipt.
Q5: Do you support OEM and ODM services?
A5: Yes, offering OEM and ODM services for special shapes and customized designs is one of our core strengths.
Q6: How do you ensure high-quality product delivery?
A6: We perform rigorous internal QC checks. We also support third-party testing or AQL inspections for bulk orders upon request.
Fortress Windows
