Frequently Asked Questions
How can I obtain a precise price quote?
Pricing is based on specific requirements. Please provide shop drawings or window schedules showing dimensions, quantity, surface treatment, color, and glass specifications (type, thickness, and color).
Do the doors and windows include installation frames?
Yes, all doors and windows come with frames included, making them ready for installation onto your walls.
What packaging options are available for shipping?
We offer three types of packaging: bubble bags (for full containers to save space), bubble bags with wooden frames (standard), and bubble bags with wooden cases (recommended for bulk cargo or specific international requirements like USA and Europe).
What is the expected delivery time?
Standard colors typically take about 15 days, while customized orders take approximately 35 days, depending on the specific project details.
What are the standard payment terms?
Normally, we require a 40%–50% deposit via T/T, with the remaining balance due before delivery. Other arrangements can be discussed upon request.
How are the goods protected during transport?
We utilize a four-step packaging process to ensure all-round protection for your goods, maintaining a high standard of safety for overseas exportation.