Frequently Asked Questions
? What is your main product range?
We specialize in Aluminum alloy and UPVC/PVC windows and doors for individual houses, commercial buildings, hotels, and apartment projects.
? Do your products have quality certifications?
Yes, our products have successfully passed CE, ISO9001, ISO14001, SONCAP, SGC, SASO, and AS2047 certifications.
? How do you guarantee dimension accuracy?
We implement initial inspections and sampling before loading. Customers also review and confirm final technical drawings before production starts.
? What is the ordering process?
Send us your building drawings (width, height, opening way). We provide a solution and quote; once confirmed, we issue the Proforma Invoice (PI).
? What are the shipping options?
We offer LCL for individual houses, and FCL (EXW, FOB, CIF) for bulk project orders. Seaway transit usually takes 20-40 days depending on location.
? Do you provide installation support?
Our engineering department offers professional solutions and installation guidance to ensure all items fit perfectly.
Fortress Windows
