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Frequently Asked Questions
Q1: Are you a factory?
- Yes, we are a professional manufacturing factory.
Q2: Can we provide a product catalog?
- Sure, we can provide a catalog and recommend suitable products based on your requirements.
Q3: What are your payment terms?
- For standard orders, we accept T/T with a 30% deposit and the 70% balance before shipment.
Q4: Do you support OEM/ODM services?
- Yes, we support OEM/ODM services. You can send us details and we will provide the drawings.
Q5: What is the lead time for production?
- Generally, production takes around 21 to 30 days after receiving the deposit.
Q6: Is it possible to customize product sizes?
- Yes, we offer full customization services according to your specific size demands.
Fortress Windows
