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Frequently Asked Questions
What is your production lead time?
Standard production cycle: Stock items take 2-5 working days, while custom orders require 15-20 working days. Timeline commences upon receipt of 30% deposit and final confirmation of technical specifications.
What payment terms do you accept?
Our standard commercial terms are 30% advance payment via SWIFT/TT to initiate production, with the remaining 70% balance payable against the BL copy.
Do you offer quantity-based pricing?
Yes, we implement volume-based pricing tiers. Discounts of 5-8% are available for orders of 3-5 TEU, and custom quotes are provided for orders exceeding 5 containers.
What is your Minimum Order Quantity (MOQ)?
Our standard MOQ for security doors is 100 units, and for fire-rated doors, it is 50 units.
Can we combine multiple SKUs in one container?
Mixed container loading is permitted when each SKU meets its individual MOQ requirements and the total volume is at least a 20'GP (28 CBM).
Which ports do you ship from?
Our primary ports of loading are Ningbo Port and Shanghai Yangshan Deepwater Port (CNSHA). Both provide daily departures to major global destinations.